Privacy policy

This page was last updated on 30 Jan 2025.

Introduction

We, Remedo Clinitech Pvt. Ltd., are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website www.remedo.io ("Website") and the Remedo mobile application ("App"). By accessing or using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, residential address, and other similar information.
Health Information: Medical records, prescriptions, diagnostic reports, and other health-related data that you provide.
Technical Data: IP address, browser type, operating system, device information, and browsing behavior on our Website/App.
Location Data: Geographical location information from your device, if enabled.

Use of Collected Information

We use the collected information for the following purposes:

To Provide Services: Facilitate appointments, manage health records, and connect you with healthcare professionals.
To Improve Our Services: Analyze usage patterns to enhance user experience and service offerings.
To Communicate: Send you updates, newsletters, and other information related to our services.
For Legal Obligations: Comply with applicable laws, regulations, and legal processes.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

With Service Providers: Third-party vendors who assist in providing our services, subject to confidentiality agreements.
For Legal Reasons: When required by law or to respond to legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our Website/App. Cookies are small files stored on your device that help us understand your preferences and improve our services. You can control the use of cookies through your browser settings.

External Links

Our Website/App may contain links to external sites. We are not responsible for the privacy practices or content of such external sites. We recommend reviewing the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our Website and App. We encourage you to review this policy periodically for any updates.

Contact Us

f you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:Remedo Clinitech Pvt. Ltd. Registered Office: D 401, Sai Siddhi, CTS 252A, Station Road, Vikhroli East, Near ICICI Bank, Mumbai 400083, India Operational Office: 3623 Langdon Cmn, Fremont, CA 94538, USA Email: support@remedo.ioBy using our Website and App, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.