Terms & conditions

This document serves as an electronic record under the Information Technology Act, 2000, and the rules thereunder, as applicable in India. Being generated by a computer system, it does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which mandate the publication of rules and regulations, privacy policy, and Terms of Use for access or usage of www.remedo.io or the Remedo app on Android/iOS or any other platform.

The domain name www.remedo.io (hereinafter referred to as "the Website") is owned and operated by Remedo Clinitech Pvt. Ltd. (hereinafter referred to as "the Company"), a Private Limited Company incorporated under the Companies Act, 2013, with its registered office at D 401, Sai Siddhi, CTS 252A, Station Road, Vikhroli East, Near ICICI Bank, Mumbai 400083, India. The Company also maintains an operational office at 3623 Langdon Cmn, Fremont, CA 94538, USA.

By accessing or using the Website/Mobile Application, you agree to be bound by these Terms & Conditions, as well as any additional guidelines, policies, or rules applicable to specific services or features provided by the Company. If you do not agree with any part of these terms, you must discontinue use of the Website/Mobile Application immediately.

Use of the Website/Mobile Application is available only to individuals who are 18 years of age or older and are not disqualified from contracting under applicable laws, including the Indian Contract Act, 1872. If you are under 18 years of age, you may use the Website/Mobile Application only with the involvement of a parent or legal guardian.

You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or mobile device. You agree to accept responsibility for all activities that occur under your account or password.

By using the Website/Mobile Application, you consent to receive communications via email, SMS, or other electronic means from the Company regarding your use of the services, including transactional, promotional, and informational messages. You may opt-out of receiving promotional communications by following the unsubscribe instructions provided in such communications.

Remedo aims to connect all stakeholders in the healthcare industry, focusing on consumers' needs. We strive to digitize consumer health records and information, providing users with control to store, monitor, and share this data as needed. We also facilitate easy access to healthcare services, including healthcare professionals, pharmacy services, laboratory tests, and more. Any order placed by the consumer is subject to service or product availability, delivery capacity, and acceptance by us and our business partners or service providers.

We reserve the right to modify these Terms & Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes. Your continued use of the Website/Mobile Application following the posting of changes constitutes your acceptance of those changes.

These Terms & Conditions are governed by and construed in accordance with the laws of India, specifically under the Indian Contract Act, 1872, and the Information Technology Act, 2000. Any disputes arising from or related to these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts in Mumbai, India. However, for customers residing outside India, you may also be subject to consumer protection laws in your respective country. In such cases, Remedo Clinitech Pvt. Ltd. will comply with applicable laws to the extent they do not conflict with Indian law.

For disputes with international users, Remedo Clinitech Pvt. Ltd. encourages resolution through negotiation or mediation before pursuing legal action. If no resolution is achieved, international disputes may be referred to arbitration in accordance with the rules of the Singapore International Arbitration Centre (SIAC). The language of arbitration shall be English, and the decision shall be binding on all parties.

Severability: If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable.
‍Waiver: The failure of the Company to enforce any right or provision of these Terms & Conditions will not be deemed a waiver of such right or provision.
‍Entire Agreement: These Terms & Conditions constitute the entire agreement between you and the Company regarding the use of the Website/Mobile Application and supersede any prior agreements between you and the Company.

If you have any questions or concerns about these Terms & Conditions, please contact us at:

Remedo Clinitech Pvt. Ltd. Registered Office: D 401, Sai Siddhi, CTS 252A, Station Road, Vikhroli East, Near ICICI Bank, Mumbai 400083, India Operational Office: 3623 Langdon Cmn, Fremont, CA 94538, USA Email: support@remedo.io
By using the Website/Mobile Application, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.